Solugen Global Inc. (“Solugen Global,” “we,” “our,” or “us”) is committed to protecting the privacy of visitors and customers. While this website is primarily intended for professional and agricultural users, the privacy rights and protections described below apply to all visitors where required by applicable law, and we apply the same privacy rights to all individual visitors where required by law.  This Privacy Policy explains what information we collect, how we use it, and the rights available to you.

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What we collect:

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• Information you provide directly, such as when you fill out a contact form.

• Information related to potential newsletter subscriptions.

• Technical and behavioral data collected through cookies and tracking technologies (Google Analytics, Wix Analytics, Meta Pixel, LinkedIn Insight Tag, Amazon Ads, and similar tools), in order to better understand how our clients and partners are using our digital platforms.

• We retain Personal Information only as long as necessary to fulfill the purposes described on this page, unless a longer period is required by law.

• We do not knowingly collect or process sensitive personal information (such as precise geolocation, health, financial, or biometric data), unless explicitly provided by you and required for the specific purpose disclosed at the time of collection. If we ever process sensitive personal information, we will limit its use to the purposes disclosed at the time of collection and as permitted by applicable law.

 

How we use information:

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• To respond to inquiries and provide requested information.

• To evaluate and improve our services.

• To conduct advertising and marketing, in compliance with applicable laws.

• To help route sales, product, availability inquiries to our retail partners when relevant.

 

Data transfers:

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• Form submissions are stored on our hosting partners’ multi-cloud servers (North America and Europe) and transmitted by email to Solugen Global in Canada.

• Behavioral and advertising data may be processed globally by our third-party providers.

• We implement reasonable technical and organizational safeguards designed to protect Personal Information against accidental loss, unauthorized access, use, alteration, or disclosure.

• While we take reasonable steps to protect Personal Information, no method of transmission or storage over the Internet is completely secure, and we cannot guarantee absolute security.

• Where information is transferred outside your jurisdiction, we rely on applicable legal mechanisms such as Standard Contractual Clauses or adequacy decisions to ensure appropriate protection.

 

Your rights:

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Depending on your location, you may have rights to access, correct, or request deletion of your data, and to opt out of certain uses. To exercise these rights, please contact us at the address below.

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If you are located in the EU or Latin America, you may also have the rights to access, rectify, erase, restrict, or object to the processing of your personal data, and to request data portability.

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You may also opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

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Children’s Privacy: 

Our website is not directed to children under 13 (or under 16 where required by local law), and we do not knowingly collect Personal Information from them. If we become aware that we have collected information from a child without appropriate consent, we will delete it in accordance with applicable law.